Return & Exchange

Of course we want you to LOVE your item, but returns or exchange are inevitable and it’s totally fine to change your mind.
Please find below our return/ exchange policy:

* Request of return/ exchange must be done within 21 days from the date of order. Sale items are final Sale.

* Merchandise must not be worn, altered, or washed with all of the original tags attached.

* Refunds are contingent upon inspection of the item once we receive it.  Glam & Fame reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the 21 day policy.

* Gift receipt returns are for exchange or store credit only.

* Exchange is only available for a different size or color of the same item.

* Online purchases have to be returned to our office address and cannot be returned to stores.

* You can return your parcel with any signature required postage service.

 Please note: Return shipping costs are the responsibility of the customer.

How to return & exchange?

Step 1 - REQUEST AND COMPLETE EXCHANGE/ RETURN FORM. Complete the exchange/return form given below and once we receive it , we will get in touch with you via  email

Step 2 - SHIP YOUR RETURN ITEM(S) WITH THE COMPLETED EXCHANGE/RETURN FORM.  Mail to us your returning item(s) with any signature required postage service.

Step 3 - FOLLOWING UP WITH YOUR EXCHANGE/RETURN REQUEST. Your request will be processed upon the receipt of your return parcel. Refund will be made to your original form of payment- this is usually done within 5 working days. Funds will appear in your upcoming statement. An email with refund details will be sent to you after the refund transaction is completed.